Jul 22
#265. SMILING SWEETLY LIIKE A WELL-FED BABY.
#265. SMILING SWEETLY LIKE A WELL-FED BABY. Worst customer service story ever: I was working in a foreign-language bookshop in Cambridge, and a woman came in and told me she was looking for a gift and wanted to have something humorous in German. I told her jokingly this was a contradiction in terms. Bad call: she scowled. I brought her hastily to the store manager, the best-read person in human history. She told him she wanted something humorous in German. He snorted.


